The ACNielsen Homescan website requires JavaScript but your web browser has been configured to disable it. JavaScript is a safe, client-side scripting language that allows a visitor to interact with a website. Please refer to your web browser's help section to enable JavaScript.

Contact Us

E-mail:  lmorrison@nielsen.com
Please type one of the following topics in the subject line of your e-mail for a faster response:

· About My Scanner
· About My Gift Points/Gift Ordering
· About Panel Membership
· About Surveys
· Change of Address/Email
· How To…
· Sweepstakes Question
· Troubleshooting
· It’s Something Else

Phone: 1-800-962-6700

Please include your nine-digit panelist ID number when
e-mailing us, or have it handy for the representative when calling us.

Panel Support Center Hours:
Monday-Friday, 9 a.m.-9 p.m. ET
Saturday, 10 a.m.-6 p.m. ET